Phrase Passport

Terms of use

The rules for using the app, in plain words.

The short version

The app is free and is a learning aid. It is not a translator or an interpreter.
We work hard to get the phrases right, but we cannot promise every one is perfect.
For allergies, medical needs and emergencies, do not rely on this app alone.
The voices and pictures are computer-made.
Your progress lives on your device. We cannot get it back if it is lost.

1. Who we are and agreeing to these terms

Phrase Passport (phrasepassport.co.uk) is run by Lanternfish Media ("we", "us", "our"). These terms apply to the app and to every page on this site. By using the site you agree to these terms. If you do not agree, please do not use it. To contact us, see the About page.

2. What the app is

Phrase Passport teaches a small set of holiday phrases by pictures and sound. It is free to use. It is a learning aid for ordinary holiday situations, such as ordering, paying and asking the way. It is not a translation service, an interpreter or a language course, and it does not make you fluent.

3. How accurate the phrases are

We take care over the wording, the sound-it-out spellings and the voice clips. Language varies by region and by situation, and mistakes are possible. We do not promise that every phrase is correct, that it suits every situation, or that you will be understood. If something matters, check it another way.

The sound-it-out spellings are a rough guide for English speakers. They are not exact.

4. Allergies, health and emergencies

Do not rely on this app alone for anything that affects your health or safety.
If you have a food allergy or a medical condition, carry a printed card in the local language from a recognised allergy or health charity, as well as using the app.
In an emergency in Spain or anywhere in the European Union, call 112.

The app includes a few phrases about allergies, doctors and the police. They are there to help you start a conversation. They are not medical advice, and saying them does not guarantee that you will be understood or kept safe.

5. Computer-made voices and pictures

The Spanish voices and the pictures in the app were made with artificial intelligence tools. The voices are not recordings of real people speaking. The English is read by your own device's voice.

6. Dyslexia and learning differences

The app was designed with dyslexic learners in mind: you never have to read, spell or type. It is not a treatment, an assessment or a medical product, and no charity or professional body has approved it. How well it works will differ from person to person.

7. Your progress

Your progress is saved only in the browser on your own device. It is not backed up by us. It will be lost if you clear your browser data, change device or browser, or tap "Start again". We cannot restore it.

8. The service

We may change, pause or close the app at any time, and we may change the phrases, pictures and voices. We do not promise that the app will always be available or free of faults. The app can work with no signal after your first visit, but we do not promise that it will on every device.

9. Our content

The app, its text, its design, its pictures and its voice clips belong to us or are used by us under licence. You may use the app for your own personal learning. You may not copy, sell or republish its content, build it into another product, or use it to train an artificial intelligence system, without our written permission.

The app's icons are from Lucide, used under the ISC licence.

10. Our liability to you

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to exclude or limit. Nothing in these terms affects your statutory rights as a consumer.

Subject to that:

the app is provided free of charge and "as it is";
we are not responsible for loss or harm that comes from relying on a phrase, a sound-it-out spelling or a voice clip, from being misunderstood, or from losing your saved progress;
we are not responsible for losses that we could not reasonably have foreseen, or for any business loss;
our total liability to you for all claims connected with the site is limited to £50.

11. Other websites

If the site links to other websites, we do not control them and are not responsible for what they say or sell. If any link earns us a commission, we will say so clearly beside it.

12. Privacy

The app has no accounts, sets no cookies and runs no tracking. See the Privacy page.

13. Changes and general terms

We may update these terms at any time by posting a new version on this page, with a new date. If any part of these terms is found unenforceable, the rest still applies. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, without taking away any right you have as a consumer to bring a claim where you live.

Last updated: 12 November 2026